Security at Reputably, in plain language.
No badge wall, no vague promises. This page says exactly how your data is handled — and, just as importantly, what we never ask you for. The single biggest security feature of Reputably is that it never needs your social media passwords.
Found a vulnerability? Email contact@reputably.net — reports go straight to the team that builds the product.
We never ask for your social logins.
Most monitoring products start by asking you to connect accounts. Reputably doesn't — nothing connects to Reddit, Facebook, X or YouTube. Brand monitoring reads public conversations: live Reddit threads (posts and comments), public Facebook groups, YouTube videos including Shorts, X posts, and the open web.
When Reputably drafts a reply to a thread worth joining, you post it — manually, from your own account, on the platform itself. We never auto-post, and we never hold a social credential on your behalf. A password we don't have is a password that can't be exposed by us, full stop.
How Reputably handles your data.
Encrypted in transit
All traffic between your browser and Reputably is encrypted with TLS — the app is served exclusively over HTTPS.
Accounts and sessions
Your password is stored as a bcrypt hash — never in plain text, and unreadable even to us. Sessions use signed tokens that expire automatically, and new accounts must verify their email address before they can sign in at all.
Google Business Profile: OAuth, revocable, no password shared
Review management connects to your Google Business Profile through Google's official OAuth flow. You grant access on Google's own consent screen — your Google password never touches Reputably — and you can revoke that access at any moment from your Google account's security settings, independently of us.
Data minimization
We store what's needed to run your monitoring and reporting — the mentions we find, the scores we compute, your account and workspace settings — and we don't collect data the product doesn't use.
Deletion is self-serve
You can request removal of your account and its data at any time. The process is described step by step on the data deletion page.
What you won't find on this page.
You won't find compliance badges here, and we don't make uptime promises. We'd rather describe precisely what the product does than decorate this page. If your organization has a security questionnaire or needs specifics beyond this page, email contact@reputably.net and we'll answer it directly.
Security questions, answered.
Does Reputably need my social media passwords?
No. Reputably never asks for, stores, or connects to your Reddit, Facebook, X, or YouTube accounts. Brand monitoring reads public conversations, and the replies it drafts are posted by you, from your own account, manually. A credential we never hold is a credential that can never leak from us.
How does Reputably access my Google reviews?
Through an official Google OAuth connection to your Google Business Profile. You approve access on Google's own consent screen — Reputably never sees your Google password — and you can revoke that access at any time from your Google account's security settings.
How are passwords and logins protected?
Your Reputably password is stored as a bcrypt hash, never in plain text. Signing in uses signed session tokens that expire automatically, new accounts must verify their email address before the first sign-in, and all traffic to the app is encrypted in transit with TLS.
Can I delete my data?
Yes. Data deletion is self-serve — you can request removal of your account and its data at any time, and the steps are described on the data deletion page at reputably.net/data-deletion. We also practice data minimization: we store what's needed to run your monitoring and reporting, not more.
How do I report a security vulnerability?
Email contact@reputably.net with what you found, where, and how to reproduce it. Reports go straight to the team that builds and operates the product, so they're read by the people who can actually fix the issue.
The paperwork, in plain language too.
This page describes how Reputably works as of July 2026. Reputably is a product of Aitomation Pty Ltd. Security questions and vulnerability reports: contact@reputably.net.
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