Mention tells you that you were mentioned. Then what?
Mention is a genuinely capable monitoring platform — alerts, reports, share of voice, the tools a PR team lives in. But an alert is where its job ends and yours begins. Reputably picks up from there: it scores every mention for buying intent, drafts the reply, tracks what ChatGPT, Gemini and Claude say about you, and answers your Google reviews.
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The short version.
Choose Reputably if…
- You want mentions turned into customers, not a dashboard: every Reddit thread (comments included), public Facebook group post, YouTube video and X post scored for sentiment and buying intent.
- You want the reply already drafted when a thread is worth joining — you post it yourself, from your own account.
- You also want the layers no web monitor covers: whether ChatGPT, Gemini and Claude recommend you, and Google review responses handled automatically.
Choose Mention if…
- You're a PR or comms team monitoring media coverage at brand scale — news, blogs and the broad web are its home turf.
- You need shareable coverage reports and share-of-voice analysis for stakeholders, and alerts are the deliverable, not the starting point.
- Your job is measured in coverage won, not customers won — Mention is built for exactly that.
Reputably vs Mention.
| Reputably | Mention | |
|---|---|---|
| Pricing model | $99/mo flat, published on the site | Self-serve monthly; team tiers scale up |
| Free trial | 3 days, no card | Check the current plan |
| Self-serve signup | Yes | Yes |
| Sentiment | Scored on every mention | Yes — part of its monitoring |
| Community lead finding | Yes — Reddit posts and comments, public Facebook groups | No — mentions arrive as alerts, not scored leads |
| Buying-intent scoring | Yes — recommendation requests surface first | No |
| Drafted replies | Yes — matched to the thread, you post them yourself | No — alerts and reports |
| AI models tracked | ChatGPT, Gemini & Claude — live, in every plan | Not its focus |
| Review automation | Google reviews — auto-post or one-click approval | No |
| Requires connecting social accounts | No — reads public conversations | Not required for monitoring |
| White-label for agencies | Yes — agency workspaces | Check the current plan |
| Best for | Local businesses & agencies turning conversations into customers | PR & comms teams monitoring media coverage at brand scale |
What Mention does well.
Mention has been in the monitoring business a long time, and it shows. Coverage is broad — news, blogs, forums, social platforms, the open web — alerts are dependable, and the reporting layer is built for exactly the person it serves: someone who has to prove to a client or a boardroom that the brand is being talked about, where, and in what tone. Share-of-voice analysis, competitive comparisons, exportable reports — for PR and comms work at brand scale, that's the whole job, done properly.
If that's your job, Mention deserves its reputation. The comparison below isn't about Mention doing monitoring badly — it's about what happens after the alert, which for a local business is where all the money is. (Comparing free options too? See our Google Alerts comparison.)
Monitoring ends at the alert. Reputably starts there.
An alert tells you a mention exists. It doesn't tell you that one of today's twelve mentions is a homeowner in your suburb asking a Facebook group who to hire, while the other eleven are noise. Reputably scores every mention for sentiment and buying intent, so the thread with a customer in it surfaces first — across Reddit posts and comments, public Facebook groups, YouTube including Shorts, X and the open web.
Then it does the part no monitor attempts: when a thread is worth joining, the reply is already drafted, matched to the conversation. You post it from your own account — nothing connects to your profiles, nothing auto-posts. See how lead finding works, or browse the best Reddit lead generation tools if you're surveying the field.
And two layers sit entirely outside a web monitor's reach. First, AI answers: when a buyer asks ChatGPT who to hire, that answer is generated on the spot — Reputably asks ChatGPT, Gemini and Claude the natural questions your buyers ask, fanned out across many phrasings, and shows where you rank. All three models, in every plan. Second, Google reviews: every new review gets a drafted response through your Business Profile, posted automatically or after your one-click approval.
Different jobs, honestly
If you need coverage reports for a brand team, keep Mention on the shortlist. If you need the conversation-to-customer pipeline, start the free trial — every plan from $99/month includes all platforms and all three AI models.
Mention questions, answered.
What does Mention do?
Mention is a media and web monitoring platform built for brand, PR and comms teams. It watches news sites, blogs, forums, social platforms and the open web for your keywords, sends alerts when something is published, and rolls everything into shareable reports and share-of-voice analysis. For monitoring media coverage at brand scale, it's a mature, well-regarded choice.
Is Mention worth it?
If your job is PR — knowing when and where the brand gets covered, proving share of voice, reporting to stakeholders — Mention is worth evaluating; that's the job it's built for. If your goal is customers rather than coverage, monitoring alone leaves the last mile to you: an alert doesn't tell you which mention is a buyer, doesn't draft the reply, doesn't answer your Google reviews, and can't see what AI assistants recommend.
What is the best Mention alternative?
For local businesses and agencies, Reputably: it monitors Reddit live — posts and comments — plus public Facebook groups, YouTube including Shorts, X and the open web, scores every mention for sentiment and buying intent, drafts replies you post yourself, tracks whether ChatGPT, Gemini and Claude recommend you, and automates Google review responses. From $99/month with a 3-day free trial, no card. For pure media monitoring at brand scale, Mention itself remains a sensible pick.
Does Mention find sales leads on Reddit?
Finding a mention isn't the same as finding a lead. A monitoring alert treats every match the same way, whether it's a journalist's article or a homeowner asking 'who do you recommend?'. Reputably reads live Reddit threads including the comments, scores each one for buying intent so recommendation requests surface first, and drafts a reply for you to post from your own account.
Can Mention track what ChatGPT says about my business?
Tracking web mentions and tracking AI answers are different jobs. An AI recommendation isn't a published page a monitoring tool can watch — it's generated fresh for every question. Reputably asks ChatGPT, Gemini and Claude the natural questions your buyers ask, fanned out across many phrasings, and shows whether you're recommended and who is named ahead of you. All three models are included in every plan.
Related reading.
Facts checked July 2026; plans and features change — verify current details at mention.com. Mention is a trademark of its respective owner; Reputably is not affiliated with or endorsed by Mention.
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