Privacy policy
How Reputably collects, uses, shares, and protects information for website visitors, account holders, and customers.
Last updated: June 8, 2026. Related: Terms of service · Data deletion
Overview
Reputably is a product of Aitomation Pty Ltd, the company responsible for operating this website and service. In this policy, references to "Reputably," "we," "us," and "our" mean the Reputably product and the team operating it through Aitomation Pty Ltd.
This privacy policy explains how Reputably may collect, use, disclose, and protect information when you visit our website, create an account, request access, or use our reputation intelligence services.
Information We Collect
- Account and contact information such as name, email address, business name, role, and location details.
- Business information you provide or connect, including public profile details, review links, locations, services, categories, and team settings.
- Usage, analytics, and attribution information such as pages viewed, signup clicks, pricing views, product actions, device information, browser type, referral source, campaign parameters, and approximate location derived from technical data.
- Cookie and similar technology choices, including analytics and marketing consent preferences where applicable.
- Technical diagnostic information such as browser errors, failed requests, and performance signals used to keep the service reliable.
- Communications you send to us, including support requests, sales questions, and feedback.
How We Use Information
We use information to provide the service, set up accounts, monitor connected sources, draft replies, send review requests at your direction, measure website and product usage, attribute signups to launch channels, improve product quality, communicate with you, protect the service, and comply with applicable obligations.
Sharing
We may share information with service providers that help us operate Reputably, process communications, host infrastructure, analyze product usage, measure campaign performance, run advertising or retargeting where permitted, monitor errors, or provide customer support. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transaction.
Cookies and Tracking
We may use cookies, pixels, tags, and similar technologies for essential site operation, analytics, campaign attribution, advertising measurement, retargeting where permitted, and error monitoring. Where required, optional analytics and marketing technologies are controlled by your cookie choices.
Retention
We keep information for as long as needed to provide the service, maintain business records, resolve disputes, and meet legal or operational requirements. Retention periods can vary by account settings, data type, and business need.
Your Choices
You can contact us to request access, correction, deletion, or export of personal information where applicable. You can also opt out of marketing emails by using the unsubscribe link in those messages and adjust optional cookie choices when the site presents a cookie banner. For deletion requests, see data deletion instructions.
Contact
Questions about this policy can be sent to contact@reputably.net. Reputably is a product of Aitomation Pty Ltd.